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Doug Vaughan Customer Testimonial PDF

 

 
 
 
My company consults clients in matters regarding all aspects of direct response campaign management. I currently use PMA for fulfillment services for two of my clients. I have been impressed with its services. Unlike other fulfillment centers I have used, PMA will adapt to my needs rather than forcing me to fit its preexisting setups. PMA gets it that no two marketing campaigns are the same and it adapts its capabilities to match the requirements of the campaign. Its staff is quick to respond to my inquiries. I will get fast answers or fast responses to my requests regardless of whom I call, whether it is my account rep, my sales VP, the President, or the shipping manager. 

And PMA’s bundled pricing package is highly competitive and easy to understand. It has consistently won my business by providing the lowest cost per order quotes in the fulfillment industry. I don’t get sticker shock when I see the weekly invoices, as I have with other fulfillment companies’ invoices. Also with PMA, I know what my fulfillment price per order is even prior to receiving my invoice, which rarely happens when dealing with other fulfillment centers
  Doug Vaughan, Direct Response Support, Inc.
 


PMA has been a great partner for our company. Their customer service team is truly dedicated to helping our customers and ensuring the success of my program. The money I save from taking advantage of PMA's shipping rates practically pays for my entire fulfillment costs. I couldn't be happier!
Thomas Thompson, Fiesta Brokerage and Marketing, Inc.
PMA is a superbly economical fulfillment solution for DRTV and retail campaigns with a hands-on management style. What impresses me about PMA from the Management to the Customer Service is the teamwork atmosphere and their willingness to continually improve all aspects of operations.
Rick Jones, Babacu International (Magnassager)
We experienced explosive growth and they not only accommodated our shipping needs, but provided an unsurpassed level of Customer Service during the process. I recommend PMA Fulfillment to companies of all sizes. They will grow with you just as they continue to do so with us.
Niki Vens, GolfLogix, Inc.
We have worked with PMA for a few years; they have been great vendor partners! It’s not often sales folks feel good about someone else working with their clients, and without hesitation we engage PMA with our clients. Our confidence in PMA making us look good to our clients has proven to be a solid positive outcome.
Greg Parks, Competitive Edge Media Mgt, Inc.
PMA successfully manages all of the inbound aspects of my direct mail campaigns. They are true professionals with years of experience. Their dedication to my account and ability to handle special requests has been tremendous.
Eric Weinstein, Mail Promotions, Inc.
PMA will adapt to my needs rather than forcing me to fit its preexisting setups. PMA gets it that no two marketing campaigns are the same.  [read more ...]
Doug Vaughan, Direct Response Support, Inc.
We count on PMA to run my entire shipping, receiving, cash room, and customer service departments. It gives me time to concentrate on marketing. They have never let us down!
Bill MacDonald, M.A.C. by Mail
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