PMA is proud to differentiate ourself from other fulfillment bureaus by our unique pricing system. In essence, you only pay one price for each order shipped.
Other fulfillment houses provide their clients with a "laundry list" of charges incurred over the past shipping period. With our system, it eliminates any surprises in your fulfillment investment. We calculate the number of orders shipped and multiply that by the pre-set negotiated price and that is it! No outrageous minimums or set-up fees! No guesswork!
| Fulfillment Services | Other Fulfillment Companies | PMA |
|---|---|---|
| Receive merchandise: | Extra charge | Included |
| Receive orders via mail order: | Extra Charge | Included |
| Receive orders electronically: | Included | Included |
| Manage continuity (autoship) programs: | Extra charge | Included |
| Process credit cards, including multipays: | Extra charge | Included |
| Maintain customer database: | Included | Included |
| Produce shipping labels and/or invoices: | Included | Included |
| Coordinate and insert all bounce back materials: | Extra charge | Included |
| Prepare documentation for international shipments: | Extra charge | Included |
| Pick, Pack and Ship merchandise: | Included | Included |
| Provide all reports as required by client: | Extra charge | Included |
| Receive return packages: | Included | Included |
| Inspect returned merchandise: | Extra charge | Included |
| Update customer database for returns: | Extra charge | Included |
| Issue customer credits: | Extra charge | Included |
| Restock undamaged return merchandise: | Extra charge | Included |
| Respond to chargebacks: | Extra charge | Included |
| Make bank deposits: | Extra charge | Included |
| Answer customer service phone calls: | Extra charge | Included |
| Respond to all customer e-mail correspondence: | Extra charge | Included |
| Provide customers with the ability to look up their own orders 24 hours a day via the web: | Not offered | Included |