Fulfillment center reporting is a critical part of any successful direct response campaign. This is why we introduced PMA Net in 2006. This state-of-the-art reporting package allows clients to login 24 hours a day and run reports, export data in Excel, input new orders for fulfillment, upload files, and look up specific orders. We can even tailor reports specifically to meet your exact requirements. Clients have the ability to create separate, secure logins for each member of their team, as well as their consultants, sales agents, etc. Each user can be given permission to access only the functions they need to perform their jobs, allowing sensitive information to remain private.
Commonly used reports on PMA Net allow clients to
answer questions such as:
1. Which of my advertising campaigns are working?
2. What is my returns rate and how does it vary over
time or by campaign?
3. How well are each of my different products selling?
4. What is my "stick rate" on my continuity orders?
5. Why are people cancelling their continuity orders?
6. How much is owed to me in installment payments?
7. How much inventory do I have on hand?
8. How much am I spending for shipping for every
order?
9. How much do I owe in commissions?
10. How much do I owe in sales taxes?
11. How many chargebacks am I getting and what is
their resolution?